Customer Reviews

Customer Rating (1 to 5 Stars): (Neutral)
by Edith R
Comment: Love the black acrylic. And brush was amazing , nail filers worked very good
Customer Rating (1 to 5 Stars): (Neutral)
by Michelle G
Comment: Just wish shipping was a little quicker but other than that okbeats driving 50 miles one way to pick up supplies
Customer Rating (1 to 5 Stars): (Neutral)
by Rachel M
Comment: Shipping was a disaster. Arrived 3 days late. Product was what I ordered.
  
The Nail Superstore replied:
Dear Rachel,

I apologize you didn't receive your package when you were hoping but once it leaves our warehouse, the shipping time is out of our hands and it falls into the carrier's lap. Something must have delayed them. Hopefully your next order is shipped smoothly!

Thanks for letting us know!
Customer Rating (1 to 5 Stars): (Neutral)
by Hsiaopei H
Comment: Items arrived on time and very fast, but there is a one missed on acrylic liquid. When I received the acrylic liuid, I can smell the laquid from outsude the box. Yes, once I open the box the liuqid bottle was wet and the seal was open on inside the cap. I hope next time, you guys will make sure that it won't happen again..
  
The Nail Superstore replied:
Dear Customer,

Thank you for letting us know what had happened to your order. We apologize your item leaked. We have notified the warehouse and we will make sure to check all packages extra carefully now. Thank you!
Customer Rating (1 to 5 Stars): (Neutral)
by Katie K
Comment: Item arrived damaged but great customer service with exchange. I will shop here again.
  
The Nail Superstore replied:
We apologize you experienced an inconvenience with your order and that it arrived damaged.

Customer service is our top priority and we are glad we were able to fix the issue in a satisfactory way for you. We will continue to be more and more conscious of how we pack your items.

You are a valued customer and we look forward to serving you in the future! Thank you!
Customer Rating (1 to 5 Stars): (Neutral)
by Sharon F
Comment: Order arrived on time and was complete! Very good customer service! I love the awards bonus products but, as often as I order, would like to see the products changed up a little! Thank you, again!
Customer Rating (1 to 5 Stars): (Neutral)
by marian v
Comment: excellent service, on time, will order again.
Customer Rating (1 to 5 Stars): (Neutral)
by Mollie C
Comment: Extremly satisfy with the products and shipping was extra fast. Love it
Customer Rating (1 to 5 Stars): (Neutral)
by Marija W
Comment: everything was great with everyone of my orders will always order from you
Customer Rating (1 to 5 Stars): (Neutral)
by nicole T
Comment: Great products fast shipping I will reorder soon
Customer Rating (1 to 5 Stars): (Neutral)
by Leah M
Comment: I loved the products and will soon be purchasing more
Customer Rating (1 to 5 Stars): (Neutral)
by Nancy F
Comment: Do Not change anything. Service was excellent from start to finish. Thank you