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My Order

The answers to many of your questions are right at your fingertips. If you aren't able to the answer to your question on this page, please contact us.

Order Status & Tracking

To view the status of an order you have placed at Nailsuperstore.com, please fill out the fields below.

*Order Number:
*E-mail Address:
  username@hostname.com
 

Registered customers can view multiple orders in their order history.


Shipping Information

Want to know how long it takes for orders to ship? How about estimated delivery time? Read our Shipping Information page.

Returns

Find answers to your questions about returning or exchanging merchandise on our Returns Information page.

Warranty Information

Click here to request detailed warranty information for a specific product

FAQ's about Nailsuperstore.com orders

The answers you need are just a click away!

Q. How can I check my Order Status?

Q. When will I receive my order?

Q. Will I get an order confirmation?

Q. Can I make changes to my order after it has been submitted?

Q. I've forgotten my password or user name, how do I get a new one?

Q. How do I receive or unsubscribe from email updates?

Q. How do I return an item?

Q. What are the warranties on your products?

Q. What do we do about concealed damage and/or missing parts?

Q. What do I do about a missing item in my order?

Q. What do I do about an item which I did not order?

Q. Do you charge extra for shipping and handling of oversize or overweight items?

Have more questions?
Visit our complete list or Frequently Asked Questions about Your thenailsuperstore.com Order

Not able to find the answer to your question? Choose a topic below and contact us.


Need Assistance?
You can contact customer service 9:00am - 5:30pm CST.
Phone
By Phone
1-800-669-9430
1-847-260-4000
Phone
Web
By Web (e-mail)
Phone
Mail
Showroom
The Nail Superstore
3804 Carnation St
Franklin Park, IL 60131
Phone
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